
ABOUT 5or9 DESIGN
Built for businesses that need clarity, not complexity.
I started 5or9 Design because I saw too many businesses struggling with disconnected marketing, websites, technology, and operations. Today, I help bring those pieces together so business owners can grow with more clarity and confidence.

20+ YEARS
REAL-WORLD
EXPERIENCE
Over the past 20+ years, I've worked across strategy, marketing, technology, operations, and customer experience. That experience allows me to see the bigger picture and connect the pieces that help businesses grow. I don't just hand you a plan, I work alongside you to help bring it to life.
WHY 5or9 EXISTS
Most businesses don't need more tools.
They need the right pieces working together.

Where Businesses Get Stuck
Marketing feels inconsistent
Websites aren't generating leads
Technology doesn't work together
Processes create unnecessary work
Manual tasks slow you down
You're wearing too many hats
What Working Together Looks Like
Clear messaging & a stronger online presence
Websites that build trust and generate leads
Better organized business processes
Simpler day-to-day workflows
Technology that works together
Sustainable, manageable growth

Most businesses don't need more noise.
They need someone who knows how the pieces fit together.
I've spent more than 20 years working across marketing, technology, operations, and business strategy. That perspective helps me see opportunities others often miss. Not because they're hidden, but because they're spread across different parts of the business.
That's why I created 5or9 Design, to help small and mid-size businesses bring strategy, marketing, technology, and operations together so growth feels simpler, clearer, and more intentional.
Strategy
Turn ideas into a clear plan for growth for your business. Practical strategies built around your goals.

WHAT I DO BEST
Operations
Simplify the way your business works. Connect your tools, processes, and workflows so your business runs more efficiently.

Creative
Build trust before customers ever reach out. Websites and messaging designed to help people find, trust, and choose you.


MY PHILOSOPHY

Businesses don't grow because one thing gets better. They grow because everything starts working together.
The goal isn't more marketing. It's better business.
Shawn Costa
Founder, 5or9 Design

