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WEBSITES · SEO · MARKETING STRATEGY

Growth Starts Here

I help close that gap through a clearer message, stronger trust, and a website that works as hard as you do. Serving small and mid-size businesses in Flagstaff, AZ and across Northern Arizona.

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THE REAL PROBLEM

Where Most
Businesses
Get Stuck

It's not a lack of effort, it's a lack of clarity & alignment.

Marketing Feels
Inconsistent

Your message is unclear. Flagstaff businesses lose customers every day to competitors who just look more put-together online.

Systems Don't 
Connect

Your website, Google profile, and outreach aren't working together. Leads come in and disappear before they convert.

Growth Stalls
Despite Effort

You're busy, but not seeing the results you know your business is capable of.

PACKAGES & PARTNERSHIPS

Support That Fits Your Business

Every business is at a different stage. These packages are built for small and mid-size businesses in Flagstaff and Northern Arizona, and are always a starting point. We'll build the right plan around where you are and where you're going.

FOUNDATION PACKAGE

Get found and show up professionally.

Google Business Profile Management

Review Monitoring & Responses

Business Listings & Citations

Basic Website Updates

Monthly Performance Report

Dedicated Support

BEST FOR:

Newer businesses or anyone who needs to get the basics running right.

GROWTH PACKAGE

More visibility. More customers.

Everything in Foundation Package

Advanced Website Updates

Email Newsletter (Written & Sent)

Advanced SEO & Local Optimization

Lead Generation Support

Monthly Strategy Call

BEST FOR:

Businesses ready to grow consistently and start generating more leads.

EXECUTIVE PARTNERSHIP

A true partner in your corner.

Everything in Growth Package

Executive-Level Strategy & Advising

Customer Journey Advising

Brand & Messaging Development

Process & Operational Improvements

Quarterly Business Review

BEST FOR:

Established businesses that want a strategic partner, not just a vendor.

Need something different? No problem. Every package is flexible and customized.

Add, remove, or adjust services to build the perfect plan for your business.

Illustration of the San Francisco Peaks in Flagstaff Arizona
WHAT IT'S LIKE TO WORK TOGETHER

A Strategic Partner

You get a partner, not a vendor.

I care about your business like it's my own.

I work inside your business, not outside of it.

Hands-on from strategy to execution.

We focus on what actually drives revenue.

No fluff. Just what moves the needle.

I stay hands-on.

I intentionally work with 5-9 clients so every business gets my full attention.

Shawn Costa Experience Snapshot
THIS IS A FIT IF...

You're a business owner ready to grow.

You’re getting customers, but business feels inconsistent or stalled.

You've tried marketing, but it hasn't gained traction.

You want a partner who can see your business the way you do.

NOT A FIT IF...

You're looking for quick fixes or one-off tasks.

You want "just a website" without a bigger growth strategy.

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BASED IN FLAGSTAFF, ARIZONA

I work with contractors, painters, service businesses, B2B companies, and local operators in Flagstaff and across Northern Arizona who want a clearer online presence and a smarter approach to marketing and business consulting. I also work with select clients nationwide.

Stylized drawing of the San Francisco Peaks used in 5or9 Design branding

LET'S BUILD SOMETHING THAT WORKS

Ready to make your Flagstaff business easier to find and harder to ignore?

I only take on a limited number of clients at a time to ensure high-impact results.

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